Device identifiers and cookies policy

Last updated: September 21, 2026

The Protein Garden app is a mobile app, not a website; it does not use browser cookies. It does use identifiers and third-party software (SDKs) that store or read information on your device. Every such storage or reading is governed by Art. 4(5) of Law 3471/2006: your consent is required unless it is strictly necessary for the service you requested. We do not rely on legitimate interest for identifiers.

If the language versions differ, the Greek text prevails.


What is stored on your device

Identifier / SDK

Purpose

When it activates

Basis

Firebase Analytics

Measuring use of screens and features

Only after you consent to analytics

Consent

Firebase Crashlytics

App crash reports

Only after you consent to analytics

Consent

Our own usage events

Event queue (device id, session id, actions)

Only after you consent to analytics

Consent

Firebase Cloud Messaging

Push notification token

After you accept the consent screen and the OS notification permission

OS permission · for marketing notifications: Consent (Art. 6(1)(a) GDPR, Art. 11 Law 3471/2006), separate from the notification permission

Firebase Remote Config

Connection security flag

After you accept the consent screen

Strictly necessary (Art. 4(5) Law 3471/2006) — carries only a security setting, no user identifier

Local settings

Language, installation id, privacy choices

Launch

Strictly necessary for the app to run; use of the id for measurement: Consent

Device secure storage

Login token, profile, biometric-login setting

After sign-in

Performance of a contract

Google Maps SDK

Store map

When you open the store finder

OS location permission · no location trail is stored on our servers

Pusher

Real-time updates (order status, chat)

After you accept the consent screen

Strictly necessary (Art. 4(5) Law 3471/2006)

Viva Wallet payment page

Payment provider cookies

Only during payment completion

Performance of the payment contract · Viva Wallet's policy applies

Live Activities (iOS)

Order countdown on the lock screen

Active order

Performance of a contract

We use no advertising SDK, no attribution tools (AppsFlyer, Adjust), no social-network SDKs (Meta, TikTok), and not the device advertising identifier (IDFA / GAID).


How you give and withdraw consent

  • On first launch a consent screen is shown. Third-party SDKs (Firebase, Pusher) are not activated before it. “Reject all” is as available as “Accept all”.

  • At registration the marketing checkbox starts unchecked.

  • At any time in the app's privacy settings you can switch on or off, separately: personalisation, marketing communication, analytics.

  • Switching analytics off stops collection immediately and deletes the usage events stored for you.

  • Signing out resets collection settings to off.


Public web pages

The public terms, privacy, account-deletion and data-download pages use no tracking or analytics cookies.


Payment page

Payment is completed on a Viva Wallet page inside the app. Viva Wallet may set its own cookies for that session under its own policy. Your card details never reach our servers.